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Katrina Gallagher

Google Analytics v Urchin

By Katrina Gallagher | July 16, 2008

Google Analytics

Google & Urchin Analytics Background

A common misconception is that Urchin is simply the old name for Google Analytics and is no-longer around. However Urchin is a product in its own right and has some key differences to its free cousin.

Urchin On Demand was an Analytics tool bought from Urchin Software Corporation by Google.    To use this Analytics tool, you signed up with an account and copied and pasted a piece of code into each page of your site.

Urchin On Demand

After some time as a paid for product, in around November 2005 Google offered users this tool for free.  At this time, Urchin On Demand was also re-branded as Google Analytics .

Urchin 6 was developed by Google as an analytics software tool that you installed on your own servers.

This server side tracking tool graduated from Beta on April 16th 2008.

Google Analytics/Urchin Comparison

Google Analytics and Urchin software rely on different code and track visitors in slightly different ways. Here’s a comparison table adapted from an illustration by Benjamin Mangold:

Features

Google

Analytics

Urchin

(version 6)

Install and manage on your own server
No
Yes
Hosted and maintained by Google
Yes
No
Reprocess historical data (from logfiles)
No
Yes
Track content behind firewall
No
Yes
Track search engine robots/spiders
No
Yes
Goal tracking
Yes
Yes
Campaign tracking
Yes
Yes
Automatic Google AdWords tracking
Yes
No
E-commerce reports
Yes
Yes
Cost
Free
£1495 ($2995) for up to 1000 domains

Results

The differences in the results that you are likely to see are:

Benefits of Urchin

Benefits of Google Analytics

Topics: Google, Web Analytics |

11 Responses to “Google Analytics v Urchin”

  1. Roy Says:
    July 17th, 2008 at 10:12 am

    Does Urchin do upto the minute stats rather than Googles day only? It’s the one thing that’s starting to annoy me about Google Analytics. We’ve used hitslink before where you get instant stats and alerts to let you know of traffic spikes. We’ve found that really useful in the past to react instantly to traffic spikes.

  2. Katrina Gallagher Says:
    July 17th, 2008 at 11:08 am

    Yes, Urchin has the massive advantage of real time reporting, but it’s not for the faint hearted. The install and maintenance is much more complex than the copy & paste job for Google Analytics.

    But a great advantage for agencies is that you can customise your reports - re-wording, re-organising and co-branding. And graphs are vector based graphics, so you can blow them up on a massive presentation screen or poster.

    And if you’re doing a Pay Per Click campaign, or even writing pages for an organic effort, you can compare conversion stats for each keyword or phrase used to find your site from the search engines. And Urchin suggests keywords you are not currently taking advantage of.

  3. Beth Says:
    July 17th, 2008 at 3:26 pm

    Great article!

    Thanks!

    Beth

  4. Julia Says:
    July 22nd, 2008 at 2:53 pm

    I never got to work with Omniture, and I suppose the biggest difference there may be that you might have to liaise with their representative. But the level of tracking there was quite mind-blowing just a year ago, and I’d imagine they would only improve in a year’s time. So, may be the next one to have a look at.

    Statcounter is quite nifty in that it gives you the real-time stats, but then I don’t think it is good for tracking the PPC performance. With Google, there is a 3-hour delay in data, and even then it is sometimes hard to drill down to get more information.

    Thanks for the great article.

  5. Katrina Gallagher Says:
    July 22nd, 2008 at 3:06 pm

    Thanks Beth,
    k

  6. Katrina Gallagher Says:
    July 22nd, 2008 at 3:09 pm

    Thanks Julia,

    They sound like they’re worth looking into.

    The hard part about moving away from Google Analyics is that it has such good integration with AdWords and it’s free.

    But it’s definitely annoying having to wait 3 hours or more for your data - especially if you’re testing out some new filters or are adding E-commerce tracking!

    Cheers for the comment,

    K

  7. Nina Says:
    July 29th, 2008 at 11:12 am

    You are certainly knowledgeable Kat!

  8. Katrina Gallagher Says:
    July 29th, 2008 at 11:17 am

    Oh thank you, the ego has landed!
    K

  9. Jamie Says:
    July 29th, 2008 at 2:29 pm

    Kat, Great Article.

    We’re in the process of moving our clients from server based WebTrends to GA. The clients would only get monthly reports that they had access to as a pdf, so in comparison they love this one. I think that GA is great compromise if you dont want to install and maintain the full blown Urchin package.

    I can see the benefit in Urchin to agencies who make their money by being able to show graphs and data that proves an increase in traffic.

    So have you paid for it and will you be using it in the future?

    J

  10. Katrina Gallagher Says:
    August 7th, 2008 at 8:08 pm

    Well… to be honest I’m happy with Google Analytics. It can drive me crazy sometimes, but it’s such a powerful tool and is great for small to medium sized businesses because it’s free.

    I think Roy and Simon prefer Hitslink, because although it’s not free, it is cost effective and give you access to realtime stats. I wasn’t keen on this tool, but recently it’s been updated with more of a flexible/graphical interface.

    I think we’ll be sticking to Google Analytics for the time being…

  11. PPC News Roundup for July 15, 2008 | The Adventures of PPC Hero Says:
    September 29th, 2008 at 3:58 am

    [...] over at PushONline Marketing has a great post on the differences between Google analytics and Urchin. If you use either, you may find her post incredibly useful and [...]

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